They simply enter their existing (old) username and password to sign in to the new website.

YES, if you registered with Amway before February 4, 2021, you will need these credentials to sign in to the new website.

Additionally, we are in the process of updating our websites and business apps - and rolling out the new technology globally. If you have international business, you will need to use your previous Amway Online credentials for the countries and apps that have not yet been updated. Once Amway ID has been fully implemented, your new digital identity will give you access to all Amway applications around the world.
 

Soon each user will be able to use a single username and password for ALL Amway digital applications globally. When signing in to the new website the username field is renamed “Amway ID”. Users who registered before February 4, 2021, should enter their old username, while users who registered on the new website will use their email address. After the transition to the new global identity, planned for a later stage, all users will enter their unique email address as their Amway ID and create a password with stricter rules. 

To enable existing users to become familiar with the new website and to reduce any possible interruptions to their business, the transition to the new Amway ID and global identity functionality will be completed at a later stage. With the launch of the new website, existing users sign in with the same credentials as they did before.

They need to first register as an ABO or a Customer and then sign in with their Amway ID credentials (email address and password).

1. On the Amway home page, click Register. 
2. Select Become an Amway Business Owner. 
3. Enter your details in the online form. 
4. Create a password.
5. Sign the contract online using an e-signature.  

If you do not finalize the registration process within the first 30 days, your application will be automatically deleted.

Note: If a Customer wishes to upgrade to an ABO they can upgrade their account online without having to re-register as an ABO.
 

There are two ways to register as a Customer:

1. On the home page. 
Go to the Amway home page and click the Register button in the top right hand corner. Choose Become a Customer, enter your details in the online form and follow the step-by-step process to create your account.

2. During checkout. 
Add your chosen products to the shopping cart and proceed to checkout. You will be asked to register as part of the checkout process.
 

If you have an Amway ID
1. On the Amway home page, click Register.
2. Select Become an Amway Business Owner.
3. When you are entering your details on the online form, it will alert you that your email address already matches an existing Amway ID in the system.
4. Tick I'm setting up a multiple business and provide your original ABO number and the country in which you first registered your business.
You will receive a confirmation email that requires verification.
5. Go to your email account and click the link in the email that Amway has sent to you. It will redirect you back to the registration form.
6. Complete the registration. International sponsor is automatically selected.
 
If you do not yet have an Amway ID
1. On the Amway home page, click Register.
2. Select Become an Amway Business Owner.
3. Start entering your details on the online form.
4. Tick I'm setting up a multiple business and provide your original ABO number and the country in which you first registered your business.
5. Complete the registration process. International sponsor is automatically selected.
You will  receive a confirmation email that requires verification.
6. Go to your email account and click the link in the email that Amway has sent to you. It will redirect you to the Amway ID webpage.
7. Create your Amway ID by setting up your new password.

If you forget your password you can easily change it via the website. Depending on when you registered with Amway, there is a slightly different process to follow: 

An ABO registered before February 4, 2021, using their PIN to change their password:
1. Go to the Amway website and click Sign In.
2. Click Forgot Password.
3. Enter your Amway ID and click Submit. (If an ABO registered before October 5, 2020, their Amway ID is still the old username.)
4. Select the option to Use Account PIN, enter your PIN and click Continue.
5. Enter your new password, confirm the password, then click SUBMIT.
NOTE: If you do not have an email address associated with your account the ONLY option will be to enter your PIN.

An ABO registered before February 4, 2021, using their email address to change their password:
1. Go to the Amway Online website and click Sign in.
2. Click Forgot Password.
3. Enter your Amway ID and click SUBMIT. (If an ABO registered before October 5, 2020, their Amway ID is still the old username.)
4. Select Send an email message to: and click Continue.
An email will be sent to the email address that is associated with your Amway account.
5. Go to your email account and locate the email from Amway. Click RESET MY PASSWORD.
6. Enter your new password, confirm the password, then click SUBMIT.

An ABO registered after February 4, 2021, uses their Amway ID to change their password:
1. Go to the Amway Online website and click Sign in.
2. Click Forgot Password.
3. Enter your Amway ID and click SUBMIT.
An email will be sent to your Amway ID email address.
4. Go to your email account and locate the email from Amway. Click RESET MY PASSWORD.
5. Enter your new password, confirm the password, then click SUBMIT.
After entering and confirming your new password, you will see a message confirming the change. You may now sign in with your Amway ID and new password.  

If you forget your password you can easily change it via the website. Depending on when you registered with Amway, there is a slightly different process to follow: 

Customers registered before February 4, 2021, use their email to change password:
1. Go to the Amway Online website and click Sign in.
2. Click Forgot Password.
3. Enter your email address and click SUBMIT. 
4. Select Send an email message to: and click Continue.
An email will be sent to the email address which is associated with your Amway account.
5. Go to your email account and locate the email from Amway. Click RESET MY PASSWORD.
6. Enter your new password, confirm the password, then click SUBMIT.

Customers registered after February 4, 2021, use their Amway ID to change password:
1. Go to the Amway Online website and click Sign in.
2. Click Forgot Password.
3. Enter your Amway ID and click SUBMIT.
A message confirms that an email has been sent to your Amway ID email address.
4. Go to your email account and locate the email from Amway. Click RESET MY PASSWORD.
5. Enter your new password, confirm the password, then click SUBMIT.

After entering and confirming your new password, you will see a message confirming the change. You may now sign in with your Amway ID and new password.  
 

If you know your contact email address:
1. Click Sign In.
2. Click Forgot Amway ID.
3. Enter your ABO number, click Continue.
4. Enter your contact email address, click Continue.
5. Go to your email account and locate the email from Amway that contains the reminder of your Amway ID. 
6. Click Sign in to my account and sign in using your retrieved Amway ID.

If you do not remember your contact email address but do know your PIN:
1. Click Sign In.
2. Click Forgot Amway ID.
3. Enter your ABO number, click Continue.
4. Click I don’t know my contact email address.
5. Enter your PIN, click Continue.
6. Your Amway ID is displayed on the screen, click SIGN IN and sign in using your retrieved Amway ID.
You are given 5 attempts at entering your correct PIN. After the fifth unsuccessful attempt you are advised to call Amway. 
 

You can order Amway products directly online for your own consumption only: 

1. As a Guest
If you are new to Amway, browse for the product(s) you want on the Amway website (www.amway.de) and add them to the shopping cart. If you do not want to open an Amway account, you can complete the checkout process as a Guest, paying the full retail price.

2. As a registered Customer
To get special benefits and registered Customer price (12% discount on the full retail price) you will need to register as an Amway Customer (either via the Home page through the Register link or during checkout).

3. As an Amway Business Owner
If you decide to build a business with Amway you need to follow the registration process for an ABO. As an ABO, you will be able to create a network of Customers and ABOs and get benefits based on their purchases. You will also be able to purchase an unlimited amount of products paying the distributor price.
 

Yes, you can if you are registered with Amway! We developed the Wishlist tool to help registered Customers and ABOs select and monitor products that they may want to buy. It also lets you know if any of your chosen products are unavailable. You can also share your Wishlist via social media. 

Go to the Order confirmation email that you received after completing the order - it contains a Return form.

1. Print and manually fill in the Return form, pack it together with the products you wish to return.
2. Send the package back to the provided postal address on the Return form.
3. Once processed, your refund will be issued via the payment method you used for ordering.
 

You need to sign in to your account to get full access to all the information on the site. If you still cannot find what you need, use the search function at the top of the home page.

You have to be registered as an ABO or Customer to access our deals and promotions. When you sign in to your account, you can use the TOP DEALS button at the top of the home page to discover the latest offers and promotions.

You have two options for contacting Amway Customer Service: 
E-Mail: Infocenter-DE@amway.com
Telefon:  +49 89 80094 - 450

If you have chosen home delivery, we will send you an email confirming that your items have been dispatched (when your order leaves the warehouse), including a tracking number (with a link to the courier's web page) and finally the courier will send you a text message or email to inform you of your delivery.
 

A delivery to a Pickup Point is not possible via the check out process, but when you've requested a delivery via the DPD Predict Service you'll be able to redirect your order to a pickup point as soon as you've received the specific SMS/email from DPD. Within this email you are advised about the different choices you can make including a delivery to a Pickup Point. Your order will be available at this Pickup Point for 7 calendar days before it is being sent back to our warehouse.

If you finally decide to keep the item please cancel the return under Return Details. Your returns can be found under the Order History and My Returns